Privacy policy
This policy explains how ZirquloApp, S.L. processes personal data in connection with the website bellowatches.com and the communications you send us, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, “GDPR”) and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights. This English version is provided for information purposes; in the event of any discrepancy, the Spanish version shall prevail.
1. Data controller
- Controller
- ZirquloApp, S.L. (trade name: Bello & Co. Watch Distribution)
- Tax ID (NIF)
- B24804528
- Registered office
- C/ de la Indústria, 114, 08912 Badalona (Barcelona), Spain
- Privacy contact
- info@bellowatches.com
2. Data we process
The website has no forms, user registration, analytics or advertising tools. We only process personal data in the following cases:
- Emails you send us: your name, email address, telephone number if provided, and the content of your message.
- Trade account applications and business relationships: identification and contact details of individuals acting on behalf of a store, jeweller, watch retailer or brand (name, position, email and telephone), as well as the company details you send us.
- Technical connection data: when you visit the website, the server receives the technical information needed to display the page, such as your IP address, the date and time of the request, the page requested and the browser type.
Please do not provide us with data relating to third parties without informing them first, or with special categories of data.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Responding to enquiries from private clients about the collection, orders, warranties or returns. | Steps taken at the data subject’s request prior to entering into a contract, or performance of a contract (Art. 6(1)(b) GDPR) and, in other cases, our legitimate interest in responding to communications received (Art. 6(1)(f) GDPR). |
| Managing trade account applications, assessing points of sale and maintaining business relationships with stores and brands. | Pre-contractual steps or performance of a contract where the data subject is a party (Art. 6(1)(b) GDPR) and legitimate interest in maintaining the business relationship with the company they represent (Art. 6(1)(f) GDPR). |
| Sending commercial communications by electronic means. | Consent of the data subject (Art. 6(1)(a) GDPR) or, where applicable, a prior contractual relationship as permitted by Spanish Law 34/2002. They will only be sent where one of these conditions is met, and always with the option to opt out in each communication. |
| Ensuring the security and proper functioning of the website. | Legitimate interest in protecting our systems and providing the service (Art. 6(1)(f) GDPR). |
No automated decisions are made and no profiles are created from the data processed.
4. Retention periods
- Enquiries: for as long as necessary to respond to them and, thereafter, for the limitation periods of any resulting liabilities.
- Business relationships: for the duration of the relationship and, thereafter, for the periods required by commercial and tax law.
- Commercial communications: until you withdraw your consent or object to receiving them.
- Technical connection data: for the time strictly necessary for security and operational purposes.
Once these periods have expired, the data will be erased or kept blocked solely at the disposal of the competent authorities where required by law.
5. Recipients
We do not disclose personal data to third parties unless required by law. To provide our services we rely on providers that process data on our behalf as processors, with whom we have put in place the safeguards required by law:
- Email service: OVHcloud.
The website is hosted on servers owned by ZirquloApp, S.L. No personal data is transferred outside the European Economic Area.
6. Your rights
You may exercise the following rights at any time:
- Right of access (Art. 15 GDPR).
- Right to rectification (Art. 16 GDPR).
- Right to erasure (“right to be forgotten”) (Art. 17 GDPR).
- Right to restriction of processing (Art. 18 GDPR).
- Right to data portability (Art. 20 GDPR).
- Right to object (Art. 21 GDPR).
- Right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.
To exercise these rights, write to info@bellowatches.com stating the right you wish to exercise. We may ask you for any additional information needed to confirm your identity.
If you consider that the processing of your data does not comply with the law, you have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). In Spain, the competent authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).
7. Security
We apply appropriate technical and organisational measures to protect personal data. Communications with the website are encrypted using the HTTPS protocol.
8. Minors
The website is not directed at children under the age of fourteen. If you become aware that a minor has provided us with personal data, please let us know so that we can erase it.
9. Changes to this policy
We may update this policy to reflect changes in the law or in our services, in particular when the online boutique opens. The version in force will always be the one published on this page, indicating the date of its last update.